COMPLAINTS POLICY

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  <h1>Complaints Policy</h1>

  <p>We aim to respond to all complaints within <strong>48 hours</strong>.</p>

  <h3>How to Make a Complaint</h3>
  <p>Email us with your order number and details of the issue.</p>

  <h3>Escalation</h3>
  <p>If unresolved, you may contact UK Trading Standards.</p>
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